Managed Services
PCN provides the following Managed Services to large enterprise clients:
IPAM: DNS, DHCP & IP Address Management:
Centrally manage your DNS, DHCP, and IP address space to achieve the increased visibility, control, and security you need to avoid system outages. The service is DNSSEC-compliant, ensures IPv4 and IPv6 coexistence, and includes migration, and management.
Multi-Factor Authentication:
Enable secure remote access to enterprise systems and applications—without the need for hardware tokens—to help protect sensitive data and facilitate compliance with information privacy regulations across remote geographies and over multiple platforms.
Remote Technology Management:
Ensure ITIL-based management of your network infrastructures, Microsoft servers, and workstations—from initial assessment to steady-state monitoring, management, troubleshooting, performance analysis, and reporting.
PCN provides complete IT and business process outsourcing solutions for comprehensive management of business-critical systems, support organizations, and network infrastructures. Our managed services are modular, stand-alone solutions that can be easily integrated into large-scale, multi-vendor solutions to increase the flexibility and solution sets of our customers and prime partners. Designed to help you ensure end-user satisfaction and uninterrupted business operations, each PCN managed service combines:
Best-of-breed technology owned and maintained by PCN
Standardized solution design that can be easily customized to meet specific requirements
Full lifecycle systems management by PCN's subject matter experts
Live and remote support staffed and scheduled to meet individual contract requirements
Flexible cost structure options that address varied needs and realities
SLA-based accountability
Proposal development, PMO integration, and project coordination for transition planning, implementation, and on-going steady-state management